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FAQS

How do I know when my photos are complete?

We will send you an email once your images are complete, along with a download link to view them.

What size and format of photos should I send you?

Please send all images in .jpg format, and in the largest size and resolution you have available. Do not send images downloaded from MLS as the size and resolution is quite low, and will result in a degraded quality image. If you happen to send a lower resolution photo and you want to change it to a higher resolution one once we have completed the staging, it will require a redo on our end and you will be charged for an additional image.

How can I request changes to an order?

You can make revision requests by filling out this form.

How can I partner with Virtual Staging Online?

We would love to partner with you! You can learn more about our partnership opportunities by clicking here. If you don’t find what you’re looking for, or have other ideas, please drop us an email.

How long will it take to complete my photos?

On average, you should expect to see completed images within 3-5 business days. Need your photos for a certain date or have an urgent project? Contact us and we’ll see if we can make something happen!

How much does it cost?

The cost is broken down per image (not per room). Our most common price is $65/image when ordering less than 10 images.

How many revisions do I get?

With every project, you get two soft revisions. Soft revisions signify making adjustments to the furniture already places, changing color of certain elements, etc. Replacing a room’s furniture requires a re-stage and those are billed at a discounted rate for restaging.